speaking skills tip: Nerves got the best of you in a meeting or pitch? When client asks a question, give yourself a moment to think before responding. Inexperienced sales/account members feel the need to respond immediately – or risk being perceived as unknowledgeable. In fact, it’s just the opposite! A quick response often leads to a reaction rather than choosing a thoughtful response. Speaking Skills Tip: Wearing a ring? Each time you’re asked a question, spin the ring 3 times [under the table please] before responding.
… Clare has a gift of signature pieces and accessories that “make” the outfit. She can turn an outfit from really good into “popping” and you’ve gone from 0 to 60 in a second! Now when I shop, I often find myself thinking about the one thing that can not only take a current outfit to the next level, but also leverage my ever-changing look and varied wardrobe.
Kathleen St. Louis | Program Investments Manager, The Chicago Public Education Fund | Personal Branding Client
speaking skills – poignant pause | may 1, 2009
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